MyPertamina

About MyPertamina Feature

MyPertamina is the official digital application from PT Pertamina (Persero), Indonesia's state-owned oil and gas company. Designed to enhance the experience for customers of Pertamina's fuel stations and beyond, the app serves as a comprehensive digital companion. It integrates various services, including fuel purchases, loyalty programs, and information dissemination, into a single, user-friendly platform. MyPertamina aims to streamline transactions, provide valuable insights, and foster a closer connection between the energy giant and its vast customer base in the digital era.

Chapter 1: Function

The core function of MyPertamina is to facilitate seamless and cashless transactions at Pertamina fuel stations. Users can link their vehicle registration details and make payments directly through the app using various integrated digital payment methods, eliminating the need for physical cash or cards. Beyond fueling, the app allows users to locate nearby Pertamina stations, check real-time fuel prices, and access detailed information about different fuel types like Pertamax series and Dexlite. It also manages the company's loyalty program, enabling customers to earn, track, and redeem points for rewards. Furthermore, the app provides a channel for purchasing non-fuel products, accessing promotional offers, and receiving official news and updates directly from Pertamina, consolidating multiple services into one digital tool.

Chapter 2: Value

The primary value of MyPertamina lies in its ability to deliver unprecedented convenience, efficiency, and added benefits to its users. By enabling cashless payments, it significantly speeds up the transaction process at the pump, reducing waiting times and creating a more contactless and hygienic experience. The integrated station locator and price check features empower users to make informed decisions, saving both time and money on their journeys. The app's loyalty program transforms routine fuel purchases into rewarding experiences, offering tangible returns and fostering customer retention. For Pertamina, the app is a strategic digital touchpoint that enhances customer engagement, provides valuable data insights, and strengthens brand loyalty in a competitive market. It also serves as a reliable official source for information, ensuring users receive accurate updates on prices, promotions, and corporate news directly, thereby building trust and transparency. The consolidation of these services into a single platform makes MyPertamina an indispensable tool for modern consumers seeking a smarter way to manage their mobility and energy-related needs.

Chapter 3: Scenarios

MyPertamina is ideally suited for a wide range of users, primarily private vehicle owners, motorcyclists, and commercial drivers who frequently refuel at Pertamina stations. Daily commuters benefit from the quick payment feature during rush hours, avoiding queues and saving precious time. Long-distance travelers and ride-hailing service drivers utilize the station locator to find the nearest Pertamina outlet and check fuel availability, ensuring a smooth trip. Budget-conscious individuals and fleet managers use the app to monitor fuel prices and track expenditure through digital receipts, aiding in financial management. Loyalty program enthusiasts regularly engage with the app to accumulate and redeem points for discounts or merchandise, maximizing the value of their purchases. Furthermore, customers interested in Pertamina's non-fuel products, such as lubricants or merchandise, find the app a convenient platform for exploration and transactions. Essentially, any individual seeking a more efficient, informed, and rewarding experience with Indonesia's leading energy provider is a primary target for the MyPertamina application.